General Terms and Conditions of Use

By accessing the website www.freakspell.com (hereinafter, the “Site”) or making a purchase, you expressly and unreservedly agree to these General Terms and Conditions of Use. The use of the Site and its services is subject to the conditions detailed below.

1. License of Use

Freakspell grants you a revocable, non-exclusive, and non-transferable license to access and use the Site solely for personal and non-commercial purposes. Any unauthorized use shall be considered a violation of these terms.

In the event of non-compliance, Freakspell reserves the right to suspend or terminate your access without prior notice.

2. Definitions

• Cookies: Files stored on your device that allow preferences to be remembered and improve the browsing experience.
• Company: Refers to Freakspell, the owner and administrator of the Site.
• Service: All products, services, and functionalities available through the Site.
• User / You: Any person who browses or makes a purchase on www.freakspell.com.

3. Restrictions of Use

The following actions are strictly prohibited:

• Selling, renting, sublicensing, or commercially reusing the Site’s content without prior authorization.
• Modifying, copying, reproducing, or distributing the Site or its content without consent.
• Removing or altering trademarks, legal notices, or copyrights belonging to Freakspell.

4. Returns Policy

You have 14 calendar days from the date you receive your order to request a return, provided the product is unused, in its original condition, and with intact packaging.

• In case of a defective product or an order error, Freakspell covers all return costs.
• If you return a product for personal reasons, the return shipping cost is your responsibility.

Please refer to the complete Returns Policy for more information.

5. User Acceptance

By using this Site or making a purchase, you expressly accept these Terms and Conditions, as well as our privacy, shipping, and refund policies.

6. Comments and Suggestions

Any content submitted by the user (ideas, opinions, suggestions) becomes the property of Freakspell, and may be used, reproduced, or adapted freely without obligation of compensation.

7. Free Shipping Within the United Kingdom

All orders shipped within the United Kingdom include free shipping. Orders are processed within 1–2 business days and delivered within 4–5 business days via DHL with tracking.

8. Third-Party Links

The Site may contain links to external websites. Freakspell is not responsible for the content, terms, or practices of any such third-party sites.

9. Use of Cookies

We use first-party and third-party cookies (such as Google Ads) to enhance your browsing experience and personalize content. You can manage or disable cookies from your browser settings.

10. Changes to the Site

Freakspell reserves the right to modify, suspend, or discontinue the Site, its services, or its content, in whole or in part, at any time and without prior notice.

11. Updates to the Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be published on this same page, indicating the update date. We recommend reviewing them periodically.

12. Duration and Termination

These terms remain in effect until either you or Freakspell decide to terminate access. We may suspend access to the Site at any time if these conditions are not respected.

Contact Information

If you have any questions about our shipping policy or the status of your order, you can reach our customer service team:

• Email: info@freakspell.com
• Phone: +1 307 357 7705
• Address: 1100 Bellamah Ave NW, Albuquerque, NM 87104, United States
• Customer service hours: Monday to Friday, 10:00 to 18:00 (GMT-7)